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The Power of Partnership: Working Together Against COVID-19

Written by Vision on 11-Jun-2020 14:02:47

Partnership and collaboration have been key to the NHS’s response to Covid-19 over the past few months, and that’s no different here at Vision.  Our partner programme has been developed to support GP’s in the delivery of the most effective level of patient care and includes a range of solutions that have played a vital role in supporting our customers during these most recent changing times. From data collection to telehealth, we’ve got you covered, and here are the latest updates on how each quality assured solution is working to deliver value in response to COVID-19.

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England Scotland Wales N. Ireland

App to Enable Remote Access and Shared Care

Evergreen Life is supporting the NHS and patients through remote, online access to GP services and its focus on empowering people to manage their own personal wellbeing.

Evergreen Life offers NHS-assured access to GP online services to everyone in England, which includes the ability for patients to download and view their own GP records. With remote and mobile access to personal health data, people can remain informed and up-to-date on their health, with secure access to their GP-held health information should they need it. Users can also share any of their health records and information with people involved in their care, such as family or carers, to ensure everyone is well informed.

The app is spearheading the drive for people to own and manage their health information and GP record so that everyone can stay safe and protected:

  • With the current social distancing measures in place, the Evergreen Life app allows users to GP link remotely without even leaving home using NHS login functionality. NHS login is a single username and password that allows you to access your GP services without needing to visit your practice.
  • Patients can gain access to remote GP online services such as repeat prescription delivery.
  • App users are recording their symptoms, helping to build a live COVID heat map to better understand, track and combat the COVID-19 outbreak.
Mobile Testing to Safeguard High-Risk Patients

In response to the COVID-19 pandemic, INRstar from LumiraDx is currently being used for mobile warfarin testing clinics which have been set up in various locations around the UK, as well as to support patient self-testing.

These drive-through clinics have helped:

  • Reduce the likelihood of high-risk patients being exposed to COVID-19 infection
  • Minimise exposure of staff in the surgery
  • Ensure patients on warfarin therapy continue to have their INR tested and receive effective care.
  • Minimise risk to patients from a thrombotic event

INRstar provides complete anticoagulation decision support for the management of patients on a vitamin k antagonist, LMWH or DOAC. The complete anticoagulation solution integrates fully with the INPS clinical system, as well as the LumiraDx point of care Platform. This provides full connectivity, eliminating transcription errors to help provide safer, more integrated care for anticoagulation patients at this challenging time.

Remote Electronic Records Management to Facilitate Home Working

With every aspect of primary care service delivery affected by Covid-19, iGPR is supporting GPs, Practice Managers and Admin teams by enabling them to continue processing medical reports (including Insurance Reports and Subject Access Requests) on behalf of patients with ‘at home’ working.

In addition to an increased demand from patients with applications for Life Assurance, Critical Illness and Income Protection, growing numbers of organisations also have an urgent need for medical information electronically due to COVID 19.

Already installed in most Vision Health General Practices, iGPR can be enabled quickly and easily, ensuring patient applications can be rapidly processed.  Service and support remain unchanged, having swiftly moved operations to home working without any loss of service.

Telehealth for Early Detection

Microtech Group has evolved its Telehealth protocols to support early detection of Covid-19. Providing a personalised accessible service, which is cost effective & improves productivity, the telehealth service ensures high-quality patient care whilst saving local clinicians time by allowing patients to take greater control over their own health, benefiting the commissioner and the patients. The service is designed to meet the needs of individuals and is adaptable to localised care pathways.

Microtech’s devices use clinically developed protocols to monitor patients’ health and conditions and can include:

  • Questions on current health
  • Bluetooth connected devices to read clinical measurements
  • Local signposting where appropriate

Microtech’s highly trained team engages with patients, carers, clinicians and commissioners to ensure the service is developed to absolutely address local challenges. Experience with working with a variety of partners and across a variety of different settings ensures best practice is shared with customers.

Data Collection and Monitoring to Support Patient Health

SurgeryPod from Telehealth Solutions is a user-friendly system designed to aid patients and clinicians to collect data and monitor physical and psychological information. This is achieved via the measurement of vital signs and the use of validated health questionnaires.

Data collected by the SurgeryPod automatically updates Vision Clinical System.

Online Workflow to Transform Test Turnaround

A web solution to easily manage order creation, optimise collection management and provide real-time results access at the patient’s bedside, TDWEB:

  • Automates pathology request creation
  • Improves workflow and turnaround times for pathology requests
  • Speeds up the critical request /result timeline.

Technidata staff continue to maintain business as usual for support services to joint Vision Customers.

Speech Recognition to Support GPs

Lexacom’s new speech recognition engine Lexacom Echo 2, can be used from any PC, anywhere to accurately dictate notes, letters and enter data into Vision. The company is also working on controlling Vision using voice which is very exciting.

Headed by an ex-GP (who is on the shortlist to be ‘called up’ when needed), Lexacom has been doing all it can to help customers through these very difficult times.  This includes:

  • Lexacom Mobile (on iOS and Android) is offered free of charge to all its users whilst a lock-down is in place if they register via our website. https://www.lexacom.co.uk/support-centre/how-to-register-for-lexacom-mobile/
  • Users can also work from home using Lexacom 3 via Lexacom Connect – please contact the office on 01295 236910 and ask for details how this can be arranged.

If any of customers can think of ways in which Lexacom can help further, they are invited to email at wishlist@lexacom.co.uk.

Rapid Diagnostics and Effective Communication to Improve Patient Experience

Numed’s diagnostic and patient communication products are providing invaluable to GP practices.

Diagnostic:

  • Integrated ECG, Ambulatory BP and Spirometry products support rapid diagnosis and monitoring of conditions that may have received lower priority during the COVID-19 outbreak.
  • Numed is offering short term rental of its range of diagnostic equipment to help practices reduce the backlog of tests that may have built up.
  • A range of infection control products will be expanded further in the coming weeks, including disinfectant solution, micro-bacterial filters for spirometry tests and anti-bacterial surface wipes.

Communication:

Now, more than ever, it is imperative to get key messages to patients. Envisage Waiting Room TV and Patient Call System provides:

  • Complete control of the messages shown in the waiting room from a quick and simple user interface, including ready-to-use templates for personalised messages.
  • From single screen systems to multi-site multi-screen systems, Envisage can be controlled centrally or locally.
  • The Envisage Patient Call function is integrated with the Vision patient record system. Patients can be called directly from Vision, meaning clinicians can remain in their rooms, reducing the likelihood of cross-infection.

For more information, visit website www.numed.co.uk or email sales@numed.co.uk

Using Letters to Keep GPs Connected with Patients

Letters remain one of the most effective and reliable forms of communication, with the NHS and Local Government opting to send letters in the post to help provide the detailed information required to keep our communities safe. Docmail has been identified as a ‘critical business’ and continues to help medical practices and NHS Trusts across the UK keep connected with their patients.

  • By communicating via letter, patients are more likely to not only receive the document but also engage with the information provided, as a printed document is perceived to be of greater importance.
  • With instant set up, the self-managed toolkit can keep GPs connected with patients by sending secure and effective printed communications all at the touch of a button.

For more information, contact the customer support team on customersupport@cfh.com.

App to Ensure Continuity of Care

iPlato is working closely with practices to ensure that patients can con continue to receive the care they need during the COVID-19 pandemic. Previously known as Practice Care Messaging (PCM) the myGP platform is available to all Vision practice and offers three key solutions:

  • PreGP intelligent care navigation signposts patients to alternate points of care for their appointment reason, meaning patients could have access to medicines quicker (and cheaper) from a high-street pharmacy or other local service. Configured at a local level, preGP can show differing points of care such as a nurse, pharmacy or local support group to a patient based on the appointment reason entered into the app. This has been proven to reduce GP appointments by 26% and has carefully been adapted in line with NHS Digital advice to ensure no patient showing symptoms of COVID-19 will be signposted to any face-to-face point of care.
  • Practice messaging provides a simple way to send communications to patients, easily remind them about the myGP app, send practice information regarding COVID-19 and set up campaigns for key patients and send appointment reminders for remote consultations.
  • Remote consultation allows practices to triage appointment reasons, moving them to alternate points of care if necessary. It can send two-way chat messages to patients to gather further information and also has the ability to facilitate a video consultation. A holistic solution to ensure as many patients as possible are seen in a remote circumstance.

All Vision practices using one of these products get access to the myGP app which allows patients registered at a Vision practice to book and manage appointments, track their weight and blood pressure, add dependents and manage appointments for people they care for, set medication reminders and track adherence to improve health outcomes for patients with long term conditions.

Seamless Connection to Ensure Patient Access

Seamlessly connecting patients with GP practices online to significantly reduce the hassle of booking GP appointments or ordering repeat prescriptions, Vision Patients can continue to use Patally PFS from C Sharp Solutions as usual during the Covid-19 crisis.

Conclusion

Our partner programme provides you with a trusted range of approved software that integrates with Vision. You can choose from a variety of add-on products that will enhance the way you deliver care to your patients. For more information visit our partner page.

Mobile Testing to Safeguard High-Risk Patients

In response to the COVID-19 pandemic, INRstar from LumiraDx is currently being used for mobile warfarin testing clinics which have been set up in various locations around the UK, as well as to support patient self-testing.

These drive-through clinics have helped:

  • Reduce the likelihood of high-risk patients being exposed to COVID-19 infection
  • Minimise exposure of staff in the surgery
  • Ensure patients on warfarin therapy continue to have their INR tested and receive effective care.
  • Minimise risk to patients from a thrombotic event

INRstar provides complete anticoagulation decision support for the management of patients on a vitamin k antagonist, LMWH or DOAC. The complete anticoagulation solution integrates fully with the INPS clinical system, as well as the LumiraDx point of care Platform. This provides full connectivity, eliminating transcription errors to help provide safer, more integrated care for anticoagulation patients at this challenging time.

Remote Electronic Records Management to Facilitate Home Working

With every aspect of primary care service delivery affected by Covid-19, iGPR is supporting GPs, Practice Managers and Admin teams by enabling them to continue processing medical reports (including Insurance Reports and Subject Access Requests) on behalf of patients with ‘at home’ working.

In addition to an increased demand from patients with applications for Life Assurance, Critical Illness and Income Protection, growing numbers of organisations also have an urgent need for medical information electronically due to COVID 19.

Already installed in most Vision Health General Practices, iGPR can be enabled quickly and easily, ensuring patient applications can be rapidly processed.  Service and support remain unchanged, having swiftly moved operations to home working without any loss of service.

Telehealth for Early Detection

Microtech Group has evolved its Telehealth protocols to support early detection of Covid-19. Providing a personalised accessible service, which is cost effective & improves productivity, the telehealth service ensures high-quality patient care whilst saving local clinicians time by allowing patients to take greater control over their own health, benefiting the commissioner and the patients. The service is designed to meet the needs of individuals and is adaptable to localised care pathways.

Microtech’s devices use clinically developed protocols to monitor patients’ health and conditions and can include:

  • Questions on current health
  • Bluetooth connected devices to read clinical measurements
  • Local signposting where appropriate

Microtech’s highly trained team engages with patients, carers, clinicians and commissioners to ensure the service is developed to absolutely address local challenges. Experience with working with a variety of partners and across a variety of different settings ensures best practice is shared with customers.

Data Collection and Monitoring to Support Patient Health

SurgeryPod from Telehealth Solutions is a user-friendly system designed to aid patients and clinicians to collect data and monitor physical and psychological information. This is achieved via the measurement of vital signs and the use of validated health questionnaires.

Data collected by the SurgeryPod automatically updates Vision Clinical System.

Speech Recognition to Support GPs

Lexacom’s new speech recognition engine Lexacom Echo 2, can be used from any PC, anywhere to accurately dictate notes, letters and enter data into Vision. The company is also working on controlling Vision using voice which is very exciting.

Headed by an ex-GP (who is on the shortlist to be ‘called up’ when needed), Lexacom has been doing all it can to help customers through these very difficult times.  This includes:

  • Lexacom Mobile (on iOS and Android) is offered free of charge to all its users whilst a lock-down is in place if they register via our website. https://www.lexacom.co.uk/support-centre/how-to-register-for-lexacom-mobile/
  • Users can also work from home using Lexacom 3 via Lexacom Connect – please contact the office on 01295 236910 and ask for details how this can be arranged.

If any of customers can think of ways in which Lexacom can help further, they are invited to email at wishlist@lexacom.co.uk.

Rapid Diagnostics and Effective Communication to Improve Patient Experience

Numed’s diagnostic and patient communication products are providing invaluable to GP practices.

Diagnostic:

  • Integrated ECG, Ambulatory BP and Spirometry products support rapid diagnosis and monitoring of conditions that may have received lower priority during the COVID-19 outbreak.
  • Numed is offering short term rental of its range of diagnostic equipment to help practices reduce the backlog of tests that may have built up.
  • A range of infection control products will be expanded further in the coming weeks, including disinfectant solution, micro-bacterial filters for spirometry tests and anti-bacterial surface wipes.

Communication:

Now, more than ever, it is imperative to get key messages to patients. Envisage Waiting Room TV and Patient Call System provides:

  • Complete control of the messages shown in the waiting room from a quick and simple user interface, including ready-to-use templates for personalised messages.
  • From single screen systems to multi-site multi-screen systems, Envisage can be controlled centrally or locally.
  • The Envisage Patient Call function is integrated with the Vision patient record system. Patients can be called directly from Vision, meaning clinicians can remain in their rooms, reducing the likelihood of cross-infection.

For more information, visit website www.numed.co.uk or email sales@numed.co.uk

Using Letters to Keep GPs Connected with Patients

Letters remain one of the most effective and reliable forms of communication, with the NHS and Local Government opting to send letters in the post to help provide the detailed information required to keep our communities safe. Docmail has been identified as a ‘critical business’ and continues to help medical practices and NHS Trusts across the UK keep connected with their patients.

  • By communicating via letter, patients are more likely to not only receive the document but also engage with the information provided, as a printed document is perceived to be of greater importance.
  • With instant set up, the self-managed toolkit can keep GPs connected with patients by sending secure and effective printed communications all at the touch of a button.

For more information, contact the customer support team on customersupport@cfh.com.

App to Ensure Continuity of Care

iPlato is working closely with practices to ensure that patients can con continue to receive the care they need during the COVID-19 pandemic. Previously known as Practice Care Messaging (PCM) the myGP platform is available to all Vision practice and offers three key solutions:

  • PreGP intelligent care navigation signposts patients to alternate points of care for their appointment reason, meaning patients could have access to medicines quicker (and cheaper) from a high-street pharmacy or other local service. Configured at a local level, preGP can show differing points of care such as a nurse, pharmacy or local support group to a patient based on the appointment reason entered into the app. This has been proven to reduce GP appointments by 26% and has carefully been adapted in line with NHS Digital advice to ensure no patient showing symptoms of COVID-19 will be signposted to any face-to-face point of care.
  • Practice messaging provides a simple way to send communications to patients, easily remind them about the myGP app, send practice information regarding COVID-19 and set up campaigns for key patients and send appointment reminders for remote consultations.
  • Remote consultation allows practices to triage appointment reasons, moving them to alternate points of care if necessary. It can send two-way chat messages to patients to gather further information and also has the ability to facilitate a video consultation. A holistic solution to ensure as many patients as possible are seen in a remote circumstance.

All Vision practices using one of these products get access to the myGP app which allows patients registered at a Vision practice to book and manage appointments, track their weight and blood pressure, add dependents and manage appointments for people they care for, set medication reminders and track adherence to improve health outcomes for patients with long term conditions.

Conclusion

Our partner programme provides you with a trusted range of approved software that integrates with Vision. You can choose from a variety of add-on products that will enhance the way you deliver care to your patients. For more information visit our partner page.

Mobile Testing to Safeguard High-Risk Patients

In response to the COVID-19 pandemic, INRstar from LumiraDx is currently being used for mobile warfarin testing clinics which have been set up in various locations around the UK, as well as to support patient self-testing.

These drive-through clinics have helped:

  • Reduce the likelihood of high-risk patients being exposed to COVID-19 infection
  • Minimise exposure of staff in the surgery
  • Ensure patients on warfarin therapy continue to have their INR tested and receive effective care.
  • Minimise risk to patients from a thrombotic event

INRstar provides complete anticoagulation decision support for the management of patients on a vitamin k antagonist, LMWH or DOAC. The complete anticoagulation solution integrates fully with the INPS clinical system, as well as the LumiraDx point of care Platform. This provides full connectivity, eliminating transcription errors to help provide safer, more integrated care for anticoagulation patients at this challenging time.

Remote Electronic Records Management to Facilitate Home Working

With every aspect of primary care service delivery affected by Covid-19, iGPR is supporting GPs, Practice Managers and Admin teams by enabling them to continue processing medical reports (including Insurance Reports and Subject Access Requests) on behalf of patients with ‘at home’ working.

In addition to an increased demand from patients with applications for Life Assurance, Critical Illness and Income Protection, growing numbers of organisations also have an urgent need for medical information electronically due to COVID 19.

Already installed in most Vision Health General Practices, iGPR can be enabled quickly and easily, ensuring patient applications can be rapidly processed.  Service and support remain unchanged, having swiftly moved operations to home working without any loss of service.

Telehealth for Early Detection

Microtech Group has evolved its Telehealth protocols to support early detection of Covid-19. Providing a personalised accessible service, which is cost effective & improves productivity, the telehealth service ensures high-quality patient care whilst saving local clinicians time by allowing patients to take greater control over their own health, benefiting the commissioner and the patients. The service is designed to meet the needs of individuals and is adaptable to localised care pathways.

Microtech’s devices use clinically developed protocols to monitor patients’ health and conditions and can include:

  • Questions on current health
  • Bluetooth connected devices to read clinical measurements
  • Local signposting where appropriate

Microtech’s highly trained team engages with patients, carers, clinicians and commissioners to ensure the service is developed to absolutely address local challenges. Experience with working with a variety of partners and across a variety of different settings ensures best practice is shared with customers.

Data Collection and Monitoring to Support Patient Health

SurgeryPod from Telehealth Solutions is a user-friendly system designed to aid patients and clinicians to collect data and monitor physical and psychological information. This is achieved via the measurement of vital signs and the use of validated health questionnaires.

Data collected by the SurgeryPod automatically updates Vision Clinical System.

Speech Recognition to Support GPs

Lexacom’s new speech recognition engine Lexacom Echo 2, can be used from any PC, anywhere to accurately dictate notes, letters and enter data into Vision. The company is also working on controlling Vision using voice which is very exciting.

Headed by an ex-GP (who is on the shortlist to be ‘called up’ when needed), Lexacom has been doing all it can to help customers through these very difficult times.  This includes:

  • Lexacom Mobile (on iOS and Android) is offered free of charge to all its users whilst a lock-down is in place if they register via our website. https://www.lexacom.co.uk/support-centre/how-to-register-for-lexacom-mobile/
  • Users can also work from home using Lexacom 3 via Lexacom Connect – please contact the office on 01295 236910 and ask for details how this can be arranged.

If any of customers can think of ways in which Lexacom can help further, they are invited to email at wishlist@lexacom.co.uk.

Rapid Diagnostics and Effective Communication to Improve Patient Experience

Numed’s diagnostic and patient communication products are providing invaluable to GP practices.

Diagnostic:

  • Integrated ECG, Ambulatory BP and Spirometry products support rapid diagnosis and monitoring of conditions that may have received lower priority during the COVID-19 outbreak.
  • Numed is offering short term rental of its range of diagnostic equipment to help practices reduce the backlog of tests that may have built up.
  • A range of infection control products will be expanded further in the coming weeks, including disinfectant solution, micro-bacterial filters for spirometry tests and anti-bacterial surface wipes.

Communication:

Now, more than ever, it is imperative to get key messages to patients. Envisage Waiting Room TV and Patient Call System provides:

  • Complete control of the messages shown in the waiting room from a quick and simple user interface, including ready-to-use templates for personalised messages.
  • From single screen systems to multi-site multi-screen systems, Envisage can be controlled centrally or locally.
  • The Envisage Patient Call function is integrated with the Vision patient record system. Patients can be called directly from Vision, meaning clinicians can remain in their rooms, reducing the likelihood of cross-infection.

For more information, visit website www.numed.co.uk or email sales@numed.co.uk

Using Letters to Keep GPs Connected with Patients

Letters remain one of the most effective and reliable forms of communication, with the NHS and Local Government opting to send letters in the post to help provide the detailed information required to keep our communities safe. Docmail has been identified as a ‘critical business’ and continues to help medical practices and NHS Trusts across the UK keep connected with their patients.

  • By communicating via letter, patients are more likely to not only receive the document but also engage with the information provided, as a printed document is perceived to be of greater importance.
  • With instant set up, the self-managed toolkit can keep GPs connected with patients by sending secure and effective printed communications all at the touch of a button.

For more information, contact the customer support team on customersupport@cfh.com.

App to Ensure Continuity of Care

iPlato is working closely with practices to ensure that patients can con continue to receive the care they need during the COVID-19 pandemic. Previously known as Practice Care Messaging (PCM) the myGP platform is available to all Vision practice and offers three key solutions:

  • PreGP intelligent care navigation signposts patients to alternate points of care for their appointment reason, meaning patients could have access to medicines quicker (and cheaper) from a high-street pharmacy or other local service. Configured at a local level, preGP can show differing points of care such as a nurse, pharmacy or local support group to a patient based on the appointment reason entered into the app. This has been proven to reduce GP appointments by 26% and has carefully been adapted in line with NHS Digital advice to ensure no patient showing symptoms of COVID-19 will be signposted to any face-to-face point of care.
  • Practice messaging provides a simple way to send communications to patients, easily remind them about the myGP app, send practice information regarding COVID-19 and set up campaigns for key patients and send appointment reminders for remote consultations.
  • Remote consultation allows practices to triage appointment reasons, moving them to alternate points of care if necessary. It can send two-way chat messages to patients to gather further information and also has the ability to facilitate a video consultation. A holistic solution to ensure as many patients as possible are seen in a remote circumstance.

All Vision practices using one of these products get access to the myGP app which allows patients registered at a Vision practice to book and manage appointments, track their weight and blood pressure, add dependents and manage appointments for people they care for, set medication reminders and track adherence to improve health outcomes for patients with long term conditions.

Conclusion

Our partner programme provides you with a trusted range of approved software that integrates with Vision. You can choose from a variety of add-on products that will enhance the way you deliver care to your patients. For more information visit our partner page.

Mobile Testing to Safeguard High-Risk Patients

In response to the COVID-19 pandemic, INRstar from LumiraDx is currently being used for mobile warfarin testing clinics which have been set up in various locations around the UK, as well as to support patient self-testing.

These drive-through clinics have helped:

  • Reduce the likelihood of high-risk patients being exposed to COVID-19 infection
  • Minimise exposure of staff in the surgery
  • Ensure patients on warfarin therapy continue to have their INR tested and receive effective care.
  • Minimise risk to patients from a thrombotic event

INRstar provides complete anticoagulation decision support for the management of patients on a vitamin k antagonist, LMWH or DOAC. The complete anticoagulation solution integrates fully with the INPS clinical system, as well as the LumiraDx point of care Platform. This provides full connectivity, eliminating transcription errors to help provide safer, more integrated care for anticoagulation patients at this challenging time.

Remote Electronic Records Management to Facilitate Home Working

With every aspect of primary care service delivery affected by Covid-19, iGPR is supporting GPs, Practice Managers and Admin teams by enabling them to continue processing medical reports (including Insurance Reports and Subject Access Requests) on behalf of patients with ‘at home’ working.

In addition to an increased demand from patients with applications for Life Assurance, Critical Illness and Income Protection, growing numbers of organisations also have an urgent need for medical information electronically due to COVID 19.

Already installed in most Vision Health General Practices, iGPR can be enabled quickly and easily, ensuring patient applications can be rapidly processed.  Service and support remain unchanged, having swiftly moved operations to home working without any loss of service.

Telehealth for Early Detection

Microtech Group has evolved its Telehealth protocols to support early detection of Covid-19. Providing a personalised accessible service, which is cost effective & improves productivity, the telehealth service ensures high-quality patient care whilst saving local clinicians time by allowing patients to take greater control over their own health, benefiting the commissioner and the patients. The service is designed to meet the needs of individuals and is adaptable to localised care pathways.

Microtech’s devices use clinically developed protocols to monitor patients’ health and conditions and can include:

  • Questions on current health
  • Bluetooth connected devices to read clinical measurements
  • Local signposting where appropriate

Microtech’s highly trained team engages with patients, carers, clinicians and commissioners to ensure the service is developed to absolutely address local challenges. Experience with working with a variety of partners and across a variety of different settings ensures best practice is shared with customers.

Data Collection and Monitoring to Support Patient Health

SurgeryPod from Telehealth Solutions is a user-friendly system designed to aid patients and clinicians to collect data and monitor physical and psychological information. This is achieved via the measurement of vital signs and the use of validated health questionnaires.

Data collected by the SurgeryPod automatically updates Vision Clinical System.

Speech Recognition to Support GPs

Lexacom’s new speech recognition engine Lexacom Echo 2, can be used from any PC, anywhere to accurately dictate notes, letters and enter data into Vision. The company is also working on controlling Vision using voice which is very exciting.

Headed by an ex-GP (who is on the shortlist to be ‘called up’ when needed), Lexacom has been doing all it can to help customers through these very difficult times.  This includes:

  • Lexacom Mobile (on iOS and Android) is offered free of charge to all its users whilst a lock-down is in place if they register via our website. https://www.lexacom.co.uk/support-centre/how-to-register-for-lexacom-mobile/
  • Users can also work from home using Lexacom 3 via Lexacom Connect – please contact the office on 01295 236910 and ask for details how this can be arranged.

If any of customers can think of ways in which Lexacom can help further, they are invited to email at wishlist@lexacom.co.uk.

Rapid Diagnostics and Effective Communication to Improve Patient Experience

Numed’s diagnostic and patient communication products are providing invaluable to GP practices.

Diagnostic:

  • Integrated ECG, Ambulatory BP and Spirometry products support rapid diagnosis and monitoring of conditions that may have received lower priority during the COVID-19 outbreak.
  • Numed is offering short term rental of its range of diagnostic equipment to help practices reduce the backlog of tests that may have built up.
  • A range of infection control products will be expanded further in the coming weeks, including disinfectant solution, micro-bacterial filters for spirometry tests and anti-bacterial surface wipes.

Communication:

Now, more than ever, it is imperative to get key messages to patients. Envisage Waiting Room TV and Patient Call System provides:

  • Complete control of the messages shown in the waiting room from a quick and simple user interface, including ready-to-use templates for personalised messages.
  • From single screen systems to multi-site multi-screen systems, Envisage can be controlled centrally or locally.
  • The Envisage Patient Call function is integrated with the Vision patient record system. Patients can be called directly from Vision, meaning clinicians can remain in their rooms, reducing the likelihood of cross-infection.

For more information, visit website www.numed.co.uk or email sales@numed.co.uk

Using Letters to Keep GPs Connected with Patients

Letters remain one of the most effective and reliable forms of communication, with the NHS and Local Government opting to send letters in the post to help provide the detailed information required to keep our communities safe. Docmail has been identified as a ‘critical business’ and continues to help medical practices and NHS Trusts across the UK keep connected with their patients.

  • By communicating via letter, patients are more likely to not only receive the document but also engage with the information provided, as a printed document is perceived to be of greater importance.
  • With instant set up, the self-managed toolkit can keep GPs connected with patients by sending secure and effective printed communications all at the touch of a button.

For more information, contact the customer support team on customersupport@cfh.com.

App to Ensure Continuity of Care

iPlato is working closely with practices to ensure that patients can con continue to receive the care they need during the COVID-19 pandemic. Previously known as Practice Care Messaging (PCM) the myGP platform is available to all Vision practice and offers three key solutions:

  • PreGP intelligent care navigation signposts patients to alternate points of care for their appointment reason, meaning patients could have access to medicines quicker (and cheaper) from a high-street pharmacy or other local service. Configured at a local level, preGP can show differing points of care such as a nurse, pharmacy or local support group to a patient based on the appointment reason entered into the app. This has been proven to reduce GP appointments by 26% and has carefully been adapted in line with NHS Digital advice to ensure no patient showing symptoms of COVID-19 will be signposted to any face-to-face point of care.
  • Practice messaging provides a simple way to send communications to patients, easily remind them about the myGP app, send practice information regarding COVID-19 and set up campaigns for key patients and send appointment reminders for remote consultations.
  • Remote consultation allows practices to triage appointment reasons, moving them to alternate points of care if necessary. It can send two-way chat messages to patients to gather further information and also has the ability to facilitate a video consultation. A holistic solution to ensure as many patients as possible are seen in a remote circumstance.

All Vision practices using one of these products get access to the myGP app which allows patients registered at a Vision practice to book and manage appointments, track their weight and blood pressure, add dependents and manage appointments for people they care for, set medication reminders and track adherence to improve health outcomes for patients with long term conditions.

Conclusion

Our partner programme provides you with a trusted range of approved software that integrates with Vision. You can choose from a variety of add-on products that will enhance the way you deliver care to your patients. For more information visit our partner page.

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