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Using Text Messages to improve Patient Communication during the Covid 19 outbreak.

Posted on 20-Mar-2020 12:02:50

GP practices are fundamentally changing day-to-day activity, as the scale of the coronavirus (Covid 19) pandemic increases. While GP surgeries have been told to limit the number of people who visit in person, receptionists are under huge pressure as they try to deal with the volume of calls. Indeed, growing numbers of surgeries have resorted to locking their doors to prevent patients with symptoms from entering.

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3 hot tips to help you embrace online prescription requests

Posted on 19-Sep-2018 15:43:36

There's a great way to save admin time at your practice and you've already got everything you need.

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GP practices in Scotland can reduce DNAs with 2-way text messages

Posted on 23-Jun-2017 08:26:40

A recent pilot study1 showed that just under 40% of patients in Scotland missed one or more appointments during a 3-year period and 10% missed three or more appointments.

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How to increase capacity for GP appointments.

Posted on 09-Mar-2017 19:10:16

GP appointments are sought after and scarce. There's an easy way to remind patients about their appointments and let them cancel at any time of the day. You will reduce DNAs and make more appointments available to patients.

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